Perspectives on AI, social services, and the future of nonprofit operations.
Most AI rollouts in social services don't fail on the tech side. They fail on the people side. Here's what's actually driving staff resistance — and a week-by-week plan to get through it.
Most AI advice tells you to write better prompts. Skills are different — reusable instructions that produce consistent output every time. Here's what makes them work and what makes them break, from months of building them for nonprofit workflows.
From Claude Shannon tributes to spitting pack animals, the stories behind AI model names are wild, weird, and surprisingly thoughtful. A guide for nonprofit leaders trying to make sense of the landscape.
A pattern has been hiding in plain sight across fifty years of work. Computers created leverage for the people who could operate them. The internet created leverage for the people who could navigate it. AI is creating leverage for the people who can direct it. We're in the middle of it again.